The Role of the Human Team at Pola Park: Meet the People Who Make the Magic Happen

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Entering Pola Park is like stepping into another world. A place where lights, laughter, shouts of excitement, and that mix of sweet and salty scents surround you. What you don’t see at first glance is the work of a dedicated human team who, behind the scenes, make everything run like clockwork.

The human essence of Pola Park

Nearly 30 years after opening, every season we welcome visitors with the same excitement, but also with the responsibility of knowing that, for many families, this visit is more than just a day out. It’s a promise of joy, disconnection, and lasting memories.

Behind that promise are hands that clean without being noticed, voices that cheer tirelessly, ideas that shape new experiences, and smiles that are always there. You may not remember their faces, but if you ever felt you were in a special place, chances are they had something to do with it.

The key roles of the team

• Ride operations. Daily checks, safety measures, and friendly assistance.
• Shows and entertainment. Rehearsals, costumes, lights, and seasonal performances.
• Food service. Cooking and serving with organization and a smile.
• Customer service and ticketing. The first impression that sets the tone for the day.
• Cleaning, maintenance, and safety. The invisible work that keeps the park running.
• Coordination and administration. Planning, schedules, events, and promotions.

How we train and care for our team

We choose people with passion and service spirit. Then we train them not only in safety, first aid, and food handling, but also in something harder to measure: the art of treating people well.

Real examples of their commitment

• Preparing for big seasonal events like Halloween, Christmas, and Summer.
• Guiding school groups with patience, empathy, and energy.
• Handling peak days with extra staff, coordination, and effort.

The visitor experience also depends on the team

Attractions matter, but what people really remember is how they felt: if they were welcomed, if everything was clean, if someone made them smile. That’s what makes the difference.

Conclusion

Pola Park is more than lights and rides: it’s a human team working with heart. From the person who welcomes you at the entrance to the one cleaning quietly behind the scenes. Next time you visit, look beyond the Ferris wheel or cotton candy: behind every laugh, there’s someone who made it possible.