Children under two years of age or 0,90 cm can access the facilities and attractions for free if their height allows them. From two years or more than 0,90 cm they must already purchase a junior ticket.

You can check our rates at this link.

You can always buy your tickets on our website www.polapark.com or at the park ticket offices during opening hours. You can also buy your tickets at authorized distributors.

At the ticket offices or at any of our establishments inside the park, you can pay in cash or by credit/debit card with no established minimum amount.

Keep the purchase receipt during your stay in the park for any claim.

In case of bad weather, the park is not responsible and the amount will not be refunded nor will it be exchanged for another day.

In the case of purchasing tickets for people with functional diversity, the following discounts and conditions will apply at the ticket offices:

In case of disability of 33% or more:

• 50% discount for the Junior category, the final price being 10.50€. Includes free entry for a companion over 18 years old. Includes free Popi Express quick access bracelet for the person with functional diversity, the free companion, and up to 2 more companions.
• 50% discount for the Adult category, the final price being 6.00€. Applicable only to the person with a functional diversity (except minors). It includes a free Popi Express fast access bracelet for the person with a functional diversity and up to 3 additional companions.
• For days with special events selected in the calendar, the Popi Express quick access bracelet will only be applied to the person with functional diversity and a companion.
• In both cases, an official document must be presented at the ticket office that proves the disability.

In case of disability of 75% or more:

• Free entry for the Junior category. Includes free entry for a companion over 18 years old. Includes free Popi Express quick access bracelet for the person with functional diversity, the free companion, and up to 2 more companions.
• Free entry for the Adult category. Includes free entry for a companion over 18 years old. Includes free Popi Express quick access bracelet for the person with functional diversity and for up to 3 more companions.
• For days with special events selected in the calendar, the Popi Express quick access bracelet will only be applied to the person with functional diversity and a companion.
• In both cases, an official document must be presented at the ticket office that proves the disability.

Discounts are only applicable at ticket offices. Not applicable in case of online purchase. Functional diversity discounts will not apply on selected days. Check the selected days by clicking here.

If you want to come to Pola Park, we recommend you take a look at our calendar and our schedules at this link.

We remind you that the calendar and timetables are always fully updated. In the event that we make any changes, we will notify you on the web, social networks and on the calendar page itself.

Remember that the calendar and schedules of Pola Park are subject to possible modifications.

Pola Park hosts special periods of thematic seasons with themed installations and different shows throughout its entire opening calendar. The thematic seasons for 2024 are:

• Carnival: from February 3rd to March 24th.
• Easter Celebration: from March 28th to May 26th.
• The Summer Experience: from June 1st to September 8th.
• Halloween: from September 14th to November 10th.
• Christmas: from November 16th to January 4th.

Yes, you can bring your dog to the park. As long as he’s small and on a leash.

The use of a camera, mobile phone and/or selfie stick is allowed in the facilities, but its use is strictly prohibited in the attractions.

For safety reasons, there are some attractions in which children of certain ages cannot ride alone, this is indicated on our map, in the list of attractions on the website and on the attraction posters themselves. It is indicated by height if the child must be accompanied or not.

This means that an adult (over 18 years of age) must accompany the child if he wishes to ride said attraction, a child over that age is not allowed as a companion, he must be an adult.

For security reasons, rollerblades, scooters, tricycles and/or bicycles are not allowed to enter the park.

For reasons of hygiene and safety, entry to Pola Park carrying food or drink is not allowed, it is prohibited to eat or drink while using the facilities as well as in the areas of the enclosure where said restriction is expressly indicated.

Within the enclosure there are several restaurants, you can check them on this link.

For hygiene reasons, it is not allowed to enter the park with bare torso, swimsuit or bikini.

Smoking is prohibited in the entire Pola Park area, as it is considered a children’s playground. According to Law 42/2010, of December 30, which modifies Law 28/2005 (B.O.E. of December 31).

You can leave and re-enter as many times as you want during the day. Our staff will give you a stamp on your wrist so you can re-enter the park.

For security reasons, some attractions have some age, weight and height restrictions. Check them here.

Birthday reservations cannot currently be made at Pola Park. If you wish, you can make a group reservation with children’s and/or adult menus.

In the event that a child or adult suffers a minor blow, or a slightly serious scratch or burn, please go to the lockers and they will take care of treating said injuries with the first-aid kit that we have in the park. For more serious accidents, those responsible for the park will take them to the Santa Pola outpatient clinic or the nearest hospital, before or after they must fill out an accident report at the lockers.

Pola Park does not have its own parking, however, next to the park there are two esplanades where you can park your vehicles.

We have Wi-Fi connection throughout the park. You will find the access data in the information brochure inside the park or you can request it from any of our workers.

The park reserves the right to close its attractions and/or facilities due to meteorological incidents, maintenance or any circumstantial cause of its own or others that prevents their proper use, without the user being entitled to any compensation for the time in which they are see deprived of the use of the facilities.

If you have lost your season ticket, you must go to the box office and if they don’t have it, you can make a duplicate for only 7€.

If you have lost any personal object in our facilities, you must go to the lockers to indicate it and if they do not have it, you can leave your personal data and we will call you in case we find it.

Normally in all our promotions and/or discounts, we indicate somewhere the specific date until which the promotion is valid. In case it is not indicated, the promotion is valid only for the current season.